Resource & Operational Planning Manager

• Resource & Operational Planning Manager
• Based at Manchester Airport
• Permanent position
• Competitive salary & benefits package
• We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

About MAG: 

Every year, Manchester Airport connects over 29 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
 

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. 

You’ll also have access to some great benefits including:

• Bonus scheme
• 11% company contribution pension
• 25 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service
• Two volunteering days per year

About the role:

In this role you will be tasked with the provision of accurate demand projections for a team of 2,500 staff within the operational divisions at Manchester Airport, ensuring optimal personnel allocation at all times.  Serving as the product manager for the Better Airports suite, collaborating with internal group teams and external vendors to augment functionality and provide passengers with an unparalleled experience.

What will make you successful:

The successful candidate will have a wealth of experience in managing resource planning at a senior level within a large operational setting. They will have a history of guiding teams to high levels of performance and engagement. Their expertise will include the ability to accurately forecast demand and optimise supply.

They should also have substantial experience in handling complex stakeholder relationships, including with Trade Unions, and a proven record of enhancing performance through the adoption of more efficient work practices and technologies. Furthermore, the candidate should be highly skilled in overseeing workforce planning systems and preferably have been involved in the rollout of new systems

• Passionate about planning, “Always on”, flexible …. With a positive “can do” attitude
• Exceptional & proven Microsoft Excel capability, a go to individual with proven ability to create and maintain complex formula and data manipulation. This is a primary skillset that will be tested and challenged throughout.
• Excellent stakeholder management experience at all levels
• Outstanding communication skills with an engaging personality

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity